Calm Support From Door to Gate

Airport Assistance Sessions are scheduled in 4-hour blocks.

Families may choose the type of support that best fits their travel plans:

Departure — Drop Off & Home Reset
Transportation to the airport followed by a brief return home to reset the household. This may include taking out trash, watering plants, bringing in packages, loading or unloading the dishwasher, resetting the playroom, and light kitchen or children's room tidying.

Departure — Park & Terminal Assistance
Transportation to the airport, parking the family vehicle, and accompanying the family into the terminal to assist with luggage, strollers, and children up to the TSA screening area.

Arrival — Airport Pickup
Meet the family upon arrival and assist with the transition home. This may include helping unload luggage and stocking the refrigerator with a pre-ordered curbside grocery pickup.

After-Travel Reset
A supportive reset after travel. Assistance may include unpacking suitcases, starting laundry, putting away travel items, and restoring the household routine.

4-Hour Airport Assistance Session | $160

Weekends Only

Payment is due at the time of booking to reserve your session.

If airport delays or travel needs extend beyond the scheduled time, additional hours are billed at $40 per hour.

Sessions are reserved with a signed agreement and full payment at the time of booking.

There is no obligation to commit beyond the introductory session.

4-Hour Airport Assistance Session | $160

Weekends Only

Payment is due at the time of booking to reserve your session.

If airport delays or travel needs extend beyond the scheduled time, additional hours are billed at $40 per hour.

Sessions are reserved with a signed agreement and full payment at the time of booking.

There is no obligation to commit beyond the introductory session.

Reservations:

Airport Assistance sessions are reserved in advance for 4-hour blocks and paid in full at the time of booking. 

Arrival and departure assistance must be reserved separately, and a departure session is not automatically scheduled when an arrival session is booked. If both services are needed, this must be communicated at the time of booking so availability can be confirmed. 

Reservations are confirmed once a signed service agreement has been completed.

Airport transportation is provided using the family’s vehicle. Families must provide properly installed car seats for all children, when applicable, and proof of insurance confirming that the policy allows me to operate the vehicle.

Additional time outside the reserved 4-hour session will be billed at $40 per hour.

Rescheduling:

If flight delays or schedule changes are communicated by 10:00 PM the evening before the reservation, I will make a reasonable effort to adjust the scheduled time when possible.

Rescheduling remains subject to availability.

Cancellations:

Airport Assistance reservations are non-refundable because the time is held specifically for your family and coordinated around flight schedules.

If proof is provided that a flight was cancelled by the airline before I begin my commute, families may choose to reschedule within the same weekend or receive a partial refund minus a $50 booking fee.

Parking & Airport Entry:

If I am asked to park the vehicle and accompany your family inside the terminal, all airport parking fees are the responsibility of the family.

Arrival Support & Home Reset:

For return reservations, a light home reset may be completed prior to your arrival when time allows. This may include:

• tidying children's play areas
• tidying children's bedrooms
• a light kitchen reset
• taking out garbage
• watering plants (with instructions provided)
• bringing in mail

If transportation and wait time require the full 4-hour reservation, these tasks may not be possible.

After-Travel Resets:

If families would like assistance unpacking luggage and laundering travel items after returning home, an After-Travel Reset may be scheduled on the next available weekday morning, subject to availability.

This visit may include unpacking suitcases, starting laundry, and helping the household settle back into routine after travel.

Fridge Restock:

If a fridge restock is requested for arrival reservations, families must schedule a curbside grocery order in advance so it can be picked up prior to your return flight.

Availability:

Airport Assistance sessions are typically scheduled on weekends and coordinated around flight departure and arrival times. Limited weekday reservations may be made available during busy travel periods and major holidays, based on availability.